It’s been quite some time since I’ve been active but that’s something I’m going to work on changing. This morning a train derailment occurred in the Bronx I will be following along and updating my facebook page and twitter with news as it occurs. It has also been reported than an MCI has been declared. I will continue to research the incident as the day goes on and take a look at the response from FDNY, NYPD, etc.
No matter what happens and what the units in the field are doing or saying over the radio it is the dispatcher’s job to be a professional always. Being a professional always is our job we set the tone over the radio just like managing a hysterical caller we need to do our best to bring those in the field back to the ground so that we can do our job and they can do theirs.