I work for an agency that is half paid and half volunteer I’ve been a member now for over two years and I was very skeptical at first having only experienced straight volunteer or a commercial agency. I will say that I was surprised at how well it worked the volunteer crews here are held to the same standards as the paid crews. Volunteer duty crews are expected to wear the same uniforms and operate from the station with a fully checked, clean, and prepared ambulance. I won’t say that there aren’t issues sometimes but then again even with the paid staff some of the employees can be challenging at best.
People are not educated in how their 911 systems work. They do not know what to expect when to call 911, they do not know what they’re supposed to do in an emergency and the biggest problem that I cannot fathom is that most people have no idea whatsoever where they are… So here are some tips on calling 911.
Unit Calling Central is a blog about Emergency Medical Services from the perspective of the provider in the field as well as the Dispatcher at the Communications Center. This blog is written by an Advanced Emergency Medical Technician as well as a Dispatcher who has multiple years of experience a BLS Provider, ALS Provider, and as a Dispatcher both in a 911 Center as well as for a Commercial Agency. The author known as “Dispatcher 1″ has held certification in multiple states and is also certified as an Advanced Emergency Medical Dispatcher, among other communications qualifications.