I work for an agency that is half paid and half volunteer I’ve been a member now for over two years and I was very skeptical at first having only experienced straight volunteer or a commercial agency. I will say that I was surprised at how well it worked the volunteer crews here are held to the same standards as the paid crews. Volunteer duty crews are expected to wear the same uniforms and operate from the station with a fully checked, clean, and prepared ambulance. I won’t say that there aren’t issues sometimes but then again even with the paid staff some of the employees can be challenging at best.
People are not educated in how their 911 systems work. They do not know what to expect when to call 911, they do not know what they’re supposed to do in an emergency and the biggest problem that I cannot fathom is that most people have no idea whatsoever where they are… So here are some tips on calling 911.