It’s okay to be bothered by things that we see every day in Emergency Services… Whether you’re an EMT, AEMT, Police Officer, Fireman, or even a Dispatcher who only talks to the people on the scene… You are human we feel emotions… sometimes we can’t handle them on our own. Reach out to someone your partner, your co-workers, a friend… or a professional. It’s not weakness… it’s being brave you’re facing your emotion and your fears. Trust me it’s better that way.
No matter what happens and what the units in the field are doing or saying over the radio it is the dispatcher’s job to be a professional always. Being a professional always is our job we set the tone over the radio just like managing a hysterical caller we need to do our best to bring those in the field back to the ground so that we can do our job and they can do theirs.