It’s okay to be bothered by things that we see every day in Emergency Services… Whether you’re an EMT, AEMT, Police Officer, Fireman, or even a Dispatcher who only talks to the people on the scene… You are human we feel emotions… sometimes we can’t handle them on our own. Reach out to someone your partner, your co-workers, a friend… or a professional. It’s not weakness… it’s being brave you’re facing your emotion and your fears. Trust me it’s better that way.
Dispatcher stress especially in an E-911 setting is something that is not accounted for in the manner that it should be. Personally I feel that proper stress management, incident debriefing, and insuring for the well being of our personnel is very short changed across the board in Emergency Services whether it’s Police, Fire, EMS, or Communications.
People are not educated in how their 911 systems work. They do not know what to expect when to call 911, they do not know what they’re supposed to do in an emergency and the biggest problem that I cannot fathom is that most people have no idea whatsoever where they are… So here are some tips on calling 911.