Unit Calling Central is a blog about Emergency Medical Services from the perspective of the provider in the field as well as the Dispatcher at the Communications Center. This blog is written by an Advanced Emergency Medical Technician as well as a Dispatcher who has multiple years of experience a BLS Provider, ALS Provider, and as a Dispatcher both in a 911 Center as well as for a Commercial Agency. The author known as “Dispatcher 1″ has held certification in multiple states and is also certified as an Advanced Emergency Medical Dispatcher, among other communications qualifications.
Unit Calling Central is about anything to do with EMS from the time an EMD answers the phone to prioritize, dispatch, and give pre-arrival instructions to the caller. It also includes the observations of a dispatcher about EMS and communications. Of course it wouldn’t be an EMS Blog if we didn’t throw in the observations made on duty in the station, posting, or responding to a call. I hope to share the ability to observe how the system works from behind the desk and into the field.